Inbox
Read and reply
Open a LinkedIn or email thread and send a reply.
Click Inbox in the left sidebar, then choose LinkedIn or Email.
The view button on the toolbar opens on Unread. Switch it to change which conversations you see:
| View | What it shows |
|---|---|
| Unread | Unread conversations |
| Active conversations | Conversations where you and the lead have both sent a message |
| All | Every conversation |
| Favorites | Conversations you starred |
| Archive | Conversations you archived |
Campaign and Label narrow the list. Search, Filter, Display, and Sort sit on the same toolbar. The default sort chip is Sorted by Time.
- Click a conversation.
- Type in the box. The placeholder is
Type a message... (/ for variables, : for snippets). - Click Send, or press ⌘ Enter.
Type : and pick a snippet to insert a saved reply. Type / to insert a variable, such as the lead's first name. Saved replies are on Snippets.
Right-click a conversation for Star, Archive, Mute, Mark as read, Mark as unread, Apply labels, and Re-classify. Open on LinkedIn opens that thread on LinkedIn.
Start chat begins a new LinkedIn conversation.
Email views are Inbox, Unread, Active, Sent, and Trash.
- Click a thread.
- Write the reply. The body placeholder is Write your email….
- Click Send.